ECOVOLT TECHNOLOGIES PTE. LTD.
Privacy Policy (Effective as of 10 October 2025)
1. Purpose
This Privacy Policy describes how Ecovolt Technologies Pte. Ltd. (“Ecovolt,” “we,” “our,” “us”) collects, uses, discloses, and safeguards information in connection with our IoT Devices, software platform (EcoMonitor), mobile app, and related services.
2. Compliance
We comply with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other applicable privacy regulations, including the EU General Data Protection Regulation (GDPR).
3. Information We Collect
Personal Information — includes name, contact details, email address, and billing information.
Device and Technical Data — includes MAC addresses, firmware versions, energy readings, and network identifiers.
Usage Data — includes how you interact with the dashboard, app, and Devices.
Third-Party Data — includes data from integrations or partners.
4. How We Use Information
Provide and maintain Services, monitor performance, generate analytics, improve reliability, communicate updates, and comply with legal obligations.
5. Data Sharing
We do not sell or rent data. Data may be shared with service providers, regulatory authorities, or research partners under confidentiality or legal obligation.
6. Data Retention
Data is retained for as long as necessary to fulfil its purpose or as required by law. Aggregated or anonymised data may be retained indefinitely.
7. Data Security
We employ encryption, access controls, and secure storage to protect data from unauthorised access or loss.
8. Your Rights
Under PDPA, you may access, correct, withdraw consent, or request deletion of data.
Requests: privacy@ecovolt.sg
9. Cross-Border Transfers
When transferring data outside Singapore, Ecovolt ensures comparable data protection standards are upheld.
10. Cookies
Our website and dashboard may use cookies for enhanced functionality. Disabling cookies may affect features.
11. Third-Party Links
Ecovolt is not responsible for third-party website practices.
12. Updates
Policy may be updated periodically and posted on our website with the effective date.
13. Contact
Data Protection Officer
Ecovolt Technologies Pte. Ltd.
Email: privacy@ecovolt.sg
Address: 21 Heng Mui Keng Terrace, Singapore 119613